Job Description
Job Title:  People Solutions Officer
Req ID:  1402
Posting Start Date:  25/07/2025
Posting End Date:  08/08/2025

Are you an existing employee of the Women's? If so, please log into SuccessFactors from the intranet and select Home > Careers to apply and view all available roles, including internal-only roles.

  • Full time, 12 months fixed term role
  • Parkville location with flexible, hybrid working  
  • $74,448 - $82,305 range + salary packaging + super + 5 weeks annual leave  

The Royal Women’s Hospital is one of Australia’s oldest and most distinguished tertiary hospitals dedicated to improving the health and wellbeing of women and newborns, offering specialised services within maternity, neonatal and women’s health.  Our goal is to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and consumers.

About the team

People, Culture and Wellbeing (PC&W) is responsible for providing strategic and operational services which support the employment and workforce needs of the Royal Women’s Hospital. PC&W is committed to forming strong partnerships with clients, aligning practices to strategy, integrating with other functions and creating value in the management of human resources. We will support the organisation to achieve its goals through the effective management of people in congruence with the Women’s values.

People and Culture Operations’ goal is to attract and retain a high performing and accountable workforce. The team has operational and administrative responsibility for recruitment and onboarding to offboarding management.

About the role

The purpose of this position is to provide the effective customer service, advice and administration support required to maintain the employment services function, and ensure that candidates, managers and staff of the Women’s have an exceptional and streamlined experience across the employment lifecycle. In addition, the role provides administrative support across the People, Culture & Wellbeing (PC&W) remit, assisting the whole PCW team to deliver an effective customer focused Human Resources Service.

A regular day will see you:

 

 

  • Assist managers with the recruitment and selection processes in accordance with relevant agreements, policies and statutory requirements
  • Contribute to the New Starter process and onboarding, ensuring the completion of required documentation, police checks, checking of credentials and liaising with managers and candidates to ensure these requirements are met prior to a new employee beginning work.
  • Assist managers in the completion of online variation forms where changing the terms and conditions of their staff member’s employment including managing the generation of employment contracts, liaising with managers to ensure contract details.
  • Provide advice and support to hospital staff with regards to HR queries such as agreement interpretation and contractual entitlements, and refer more complex enquiries to the appropriate People and Culture Business Partner or Employee Relations Manager.

 

About you

As a People Solutions Officer you will engage with various stakeholders across the organisation to provide advice and coaching on varying situations and processes across the employee journey. Your skills in forming and maintaining stakeholder relationships and ability to manage competing priorities in a busy environment will enable you to deliver impactful, timely, and pragmatic people solutions that support both employee experience and organisational outcomes.

You’ll bring with you:

  • A relevant qualification or experience within the HR field.
  • Demonstrated experience in a customer service and administration role/s.
  • Demonstrated experience in an environment which deals with high volume queries and multiple stakeholders as well as a demonstrated ability to time manage and prioritise.
  • Basic understanding of agreements and contracts and the ability to identify areas to be escalated.

Our benefits

At the Women’s you will enjoy a culture that is collaborative, supportive and passionate about learning.  We have a strong sense of purpose, and engage in meaningful work every day.  We offer our people a range of rewarding benefits, including:

  • Up to $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
  • A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
  • Public transport options at our doorstep and end of trip facilities for cyclists.
  • Mentoring, learning and career development opportunities
  • Five weeks annual leave, 17.5% leave loading, monthly ADO’s and purchased leave options.

Inclusion and belonging

The Women’s celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community.  We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander.  We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters.  We are proudly Breastfeeding Association accredited.

Join us!

If you feel this role is right for you we warmly invite you to apply, and encourage your early application.  All appointments are made subject to a satisfactory Nationally Coordinated Criminal History Check (NCCHC) and a valid Working with Children Check.

Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, or if you require an accessible copy of the position description, you are most welcome to reach out to the contact person listed.  We acknowledge that not all applicants will meet the full list of selection criteria outlined, and wherever possible we will consider applications where relevant experience can apply.

For more information, please view the Position Description for this role

For a confidential discussion, please contact Tegan Thomas on (03) 8345 2923 or tegan.thomas@thewomens.org.au.

Application closing date: 8th August 2025