Neonatal Care Manager - Neonatal Services 

• Part-time, Fixed Term role, 16hrs pw Friday and Saturday (Maternity Leave 12 month cover)
• Parkville location with multiple public transport options available  
• $116,911.60 - $120,848.00 (pro-rata for part time) + salary packaging + super + 5 weeks annual leave.

Located in Melbourne on the traditional lands of the Wurundjeri people of the Kulin Nation, the Royal Women’s Hospital is Australia's first and leading specialist hospital for women and newborns. We offer expertise in maternity services, neonatal care, gynaecology, assisted reproduction, women’s health and cancer services. We advocate for women’s health in areas that have long been overlooked or stigmatised, including abortion, endometriosis, family violence, female genital mutilation, menopause, women’s mental health, sexual assault and substance use in pregnancy.

About Neonatal Services

The Newborn Intensive Care Unit (NICU) is one of five tertiary referral centres in Melbourne, dedicated to providing specialised care for premature and critically ill newborns across Victoria. Each year approximately 1,600 premature and medically vulnerable infants are admitted.

Beyond clinical care, the Neonatal Service plays a vital role in education and training at local, national and international levels, supporting healthcare professionals in enhancing their neonatal expertise. The unit is actively engaged in various research programs, including those that contribute to long-term follow-up care of high-risk infants.

The Women’s NICU is a 59-bed unit. It consists of 27 level 5-6 cots, and 32 level 3-4 cots.  There are additional care spaces to provide some flexibility depending on patient mix, acuity and needs (i.e. isolation, procedures and ‘rooming in’). The team works within a Family Integrated Care 9 FiCare) Model, fostering collaboration between families and healthcare professionals. This approach empowers parents to become confident, knowledgeable and independent primary care givers.

Supporting families every step of the way.

The NICU Care Manager is a pivotal coordination role at the Women’s, designed for an experienced neonatal nurse who excels in organisation, communication and system wide collaboration. You will oversee the flow of care across the NICU, ensuring infants and their families experience a safe, efficient and well-structured journey from admission through to discharge.

You will lead the operational aspects of transfers and discharges, confirming clinical readiness, coordinating with receiving hospitals and neonatal transport services, and ensuring all documentation meets the Women’s standards. Your ability to streamline processes and maintain strong relationships with internal teams and external partners will support continuity of care beyond the NICU.

This role also contributes to service improvement, quality and safety initiatives and the ongoing development of best practice care coordination. It offers the opportunity to influence how care is delivered, strengthen integrated models of practice and support the Women’s commitment to excellence in patient experience.

A regular day will see you

• Coordinating a smooth, safe, and well‑organised care experience for infants and their families from admission through to discharge
• Working closely with medical, nursing, and allied health teams to support integrated, family‑involved care planning
• Leading discharge and transfer processes, ensuring clinical readiness, complete documentation, and clear communication with receiving services
• Supporting parents to understand their infant’s care plan and build confidence for the transition home or to another care setting
• Liaising with external partners such as Maternal & Child Health services, neonatal transport teams, and community‑based providers
• Participating in ward rounds, multidisciplinary meetings, and discussions that shape daily care decisions
• Identifying risks, escalating concerns, and contributing to quality and safety initiatives within the NICU
• Maintaining accurate records and ensuring all care coordination activities meet organisational and clinical standards
• Engaging in ongoing learning, supporting staff development, and contributing to continuous improvement across the service

About you

You’re an experienced neonatal nurse who thrives in a fast‑paced environment and brings a calm, organised, and compassionate approach to every shift. You communicate clearly, build trusted relationships, and are committed to empowering families as partners in their infant’s care.

You’re confident interpreting clinical information, coordinating care pathways, and managing seamless admissions, transfers, and discharges. You value collaboration, continuous improvement, and delivering a positive experience for families during one of the most challenging times of their lives.

You will bring

• Registration as a Registered Nurse/Midwife (Division 1)
• A postgraduate qualification in Neonatal Nursing (or equivalent)
• Advanced neonatal assessment and care planning skills
• Excellent communication and coordination abilities
• A strong commitment to family‑integrated care
• Outstanding organisational skills and attention to detail
• Experience in care coordination, discharge planning, or transition‑of‑care roles
• The ability to navigate complex family dynamics and work collaboratively to achieve positive outcomes
• A proactive, improvement‑focused mindset

Our benefits

At the Women’s you will enjoy a culture that is collaborative, supportive and passionate about learning.  We have a strong sense of purpose and engage in meaningful work every day.  We offer our people a range of rewarding benefits, including:

• • Up to $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
  • A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
  • Public transport options at our doorstep and end of trip facilities for cyclists
  • Onsite post office, eateries, retail stores and library services
  • Breastfeeding and pumping rooms, and a range of daycare centres nearby
  • Mentoring, learning and career development opportunities
  • Five weeks annual leave, 17.5% leave loading, monthly ADO’s and purchased leave

Inclusion and belonging

The Women’s celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community.  We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander.  We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters.  We are proudly Breastfeeding Association accredited.

Join us!

If you feel this role is right for you, we warmly invite you to apply and encourage your early application.  All appointments are made subject to a satisfactory Nationally Coordinated Criminal History Check (NCCHC) and a valid Working with Children Check.  Clinical staff are required to be vaccinated against, or demonstrate immunity to, COVID-19, influenza, and a range of other diseases.

Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, or if you require an accessible copy of the position description, you are most welcome to reach out to the contact person listed.  We acknowledge that not all applicants will meet the full list of selection criteria outlined, and wherever possible we will consider applications where relevant experience can apply.

For more information, please view the Position Description for this role. 

For a confidential discussion, please contact Emma Pert on  on (03) 8345 2676 or Emma.Pert@thewomens.org.au or Emma Saviane on (03) 8345 2675 or emma.saviane@thewomens.org.au

Application closing date: 24th February, 2026