• Part-time, ongoing position (24 hours per week): Thursday every week, plus Saturday, Sunday, Monday and Tuesday on a fortnightly roster
• Parkville location with multiple public transport options available
• $120,416 - $120,848 per annum (pro rata) + salary packaging + super + 5–6 weeks annual leave

Located in Melbourne on the traditional lands of the Wurundjeri people of the Kulin Nation, the Royal Women’s Hospital is Australia's first and leading specialist hospital for women and newborns. We offer expertise in maternity services, neonatal care, gynaecology, assisted reproduction, women’s health and cancer services. We advocate for women’s health in areas that have long been overlooked or stigmatised, including abortion, endometriosis, family violence, female genital mutilation, menopause, women’s mental health, sexual assault and substance use in pregnancy.

About Neonatal Services 

Our Neonatal Intensive Care Unit (NICU) is a leading tertiary referral centre, providing specialised care to premature and critically ill babies across Victoria.

We are committed to a Family Integrated Care (FiCare) model, where families are recognised as essential partners in care. Parents are actively involved in decision-making and day-to-day care, supported to build confidence, independence and connection with their baby.

Our neonatal team is known for clinical excellence, education and research, contributing to the advancement of neonatal care locally and globally.

Leading care for babies. Partnering with families every step of the way.

About the Role

The NICU Care Manager is a key leadership role within Neonatal Services at the Women’s, responsible for coordinating patient flow and ensuring the safe, efficient delivery of care across the NICU. This position is ideally suited to an experienced neonatal nurse with exceptional organisational, communication and stakeholder engagement skills.

Working closely with multidisciplinary teams, the NICU Care Manager oversees the operational coordination of admissions, transfers and discharges, ensuring infants and their families experience a seamless journey through the service. The role is responsible for confirming clinical readiness for transfer or discharge, coordinating with receiving hospitals and neonatal transport services, and ensuring all documentation and processes meet the Women’s standards.

The NICU Care Manager plays a critical role in maintaining patient flow and bed capacity while supporting continuity of care across the neonatal network. Through strong collaboration with internal teams and external partners, the role helps facilitate timely transitions of care and positive patient and family experiences.

In addition, the position contributes to quality improvement, patient safety and service development initiatives, supporting best-practice care coordination and innovative models of care. This is an exciting opportunity to influence service delivery, strengthen partnerships across the healthcare system and contribute to the Women’s commitment to excellence in neonatal care.

A regular day will see you

• Coordinating a seamless, safe and family-integrated care journey for infants and their families from admission through to discharge.
• Working collaboratively with medical, nursing and allied health teams to deliver integrated care and support shared decision-making.
• Leading transfer and discharge planning, ensuring clinical readiness, complete documentation and effective communication with receiving services.
• Supporting parents and carers to understand their infant’s care plan and build confidence in caring for their baby following discharge or transfer.
• Liaising with external partners, including Maternal and Child Health services, neonatal transport providers and community-based healthcare teams, to promote continuity of care across the neonatal network.
• Participating in ward rounds, multidisciplinary meetings and clinical discussions that coordinate and inform daily care delivery.
• Identifying and escalating risks, resolving barriers to patient flow and contributing to quality, safety and service improvement initiatives.
• Maintaining accurate records and ensuring all care coordination activities comply with organisational, professional and clinical standards.
• Contributing to staff education, supporting best-practice care coordination and fostering a culture of continuous improvement across Neonatal Services.

About you

You are an experienced neonatal nurse who thrives in a dynamic and fast-paced environment and brings a calm, organised and compassionate approach to care coordination. You are a strong communicator who builds trusted relationships with families, colleagues and external partners, and you are committed to family-integrated care that empowers parents as active participants in their infant’s care journey.

You are confident interpreting clinical information, coordinating complex care pathways and facilitating safe, timely admissions, transfers and discharges. With excellent organisational and problem-solving skills, you can manage competing priorities while maintaining a focus on patient flow, quality and safety.

You value collaboration, innovation and continuous improvement, and are passionate about enhancing the experience of infants and families during one of the most significant and challenging times of their lives. Your ability to work across disciplines and healthcare settings supports seamless transitions of care and contributes to the delivery of exceptional neonatal services.

You will bring

• Registration as a Registered Nurse and/or Midwife (Division 1) with the Nursing and Midwifery Board of Australia.
• A postgraduate qualification in Neonatal Nursing (or equivalent).
• Extensive experience in neonatal nursing, with advanced assessment, clinical decision-making and care planning skills.
• Demonstrated experience in care coordination, discharge planning, patient flow or transition-of-care roles within a complex healthcare environment.
• Excellent communication, negotiation and stakeholder engagement skills, with the ability to build effective relationships across multidisciplinary teams and external services.
• A strong commitment to family-integrated care and partnering with families as active participants in their infant's care journey.
• Outstanding organisational skills, attention to detail and the ability to manage competing priorities effectively.
• Proven ability to navigate complex family and service dynamics, facilitating collaborative solutions and positive outcomes.
• Experience identifying risks, resolving barriers to care and supporting quality and safety initiatives.
• A proactive, improvement-focused mindset with a commitment to innovation, service excellence and continuous professional development.

Our benefits

At the Women’s you will enjoy a culture that is collaborative, supportive and passionate about learning.  We have a strong sense of purpose and engage in meaningful work every day.  We offer our people a range of rewarding benefits, including:

• Up to $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
• A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing       program
• Public transport options at our doorstep and end of trip facilities for cyclists
• Onsite post office, eateries, retail stores and library services
• Breastfeeding and pumping rooms, and a range of daycare centres nearby
• Mentoring, learning and career development opportunities
• Five weeks annual leave, 17.5% leave loading, monthly ADO’s and purchased leave

Inclusion and belonging

The Women’s celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community.  We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander.  We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters.  We are proudly Breastfeeding Association accredited.

Join us!

If you feel this role is right for you, we warmly invite you to apply and encourage your early application.  All appointments are made subject to a satisfactory Nationally Coordinated Criminal History Check (NCCHC) and a valid Working with Children Check.  Clinical staff are required to be vaccinated against, or demonstrate immunity to, COVID-19, influenza, and a range of other diseases.

Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, or if you require an accessible copy of the position description, you are most welcome to reach out to the contact person listed.  We acknowledge that not all applicants will meet the full list of selection criteria outlined, and wherever possible we will consider applications where relevant experience can apply.

For more information, please view the Position Description for this role. 

For a confidential discussion, please contact Jo Bell on (03) 8345 2675 or Joanne.Bell@thewomens.org.au or Emma Pert  on (03) 8345 2676 or Emma.Pert@thewomens.org.au

Application Closing Date : 16th of August 2026