• Part-time, Ongoing 32hrs per week
• Parkville location with multiple public transport options available  
• $66,768 -  $73,811 (pro-rata for part time) + salary packaging + super + 5- 6 weeks annual leave.

Located in Melbourne on the traditional lands of the Wurundjeri people of the Kulin Nation, the Royal Women’s Hospital is Australia's first and leading specialist hospital for women and newborns. We offer expertise in maternity services, neonatal care, gynaecology, assisted reproduction, women’s health and cancer services. We advocate for women’s health in areas that have long been overlooked or stigmatised, including abortion, endometriosis, family violence, female genital mutilation, menopause, women’s mental health, sexual assault and substance use in pregnancy.

About Neonatal Services

The Newborn Intensive Care Unit (NICU) is one of five tertiary referral centres in Melbourne, dedicated to providing specialised care for premature and critically ill newborns across Victoria. Each year approximately 1,600 premature and medically vulnerable infants are admitted.

Beyond clinical care, the Neonatal Service plays a vital role in education and training at local, national and international levels, supporting healthcare professionals in enhancing their neonatal expertise. The unit is actively engaged in various research programs, including those that contribute to long-term follow-up care of high-risk infants.

The Women’s NICU is a 59-bed unit. It consists of 27 level 5-6 cots, and 32 level 3-4 cots.  There are additional care spaces to provide some flexibility depending on patient mix, acuity and needs (i.e. isolation, procedures and ‘rooming in’). The team works within a Family Integrated Care 9 FiCare) Model, fostering collaboration between families and healthcare professionals. This approach empowers parents to become confident, knowledgeable and independent primary care givers.

Supporting families every step of the way.

About the Role

The Neonatal Administration Officer plays a vital role in supporting the smooth, coordinated and efficient operation of neonatal services. This position provides high‑level administrative assistance to nursing, medical and education leaders, helping clinical teams deliver exceptional care to newborns and their families.

The role involves managing calendars, coordinating meetings, maintaining accurate clinical documentation, supporting recruitment processes and overseeing procurement to ensure uninterrupted daily operations. It also contributes to quality improvement initiatives, strengthens administrative systems and provides reliable backfill support across neonatal services to maintain continuity of care.

This position suits an organised, proactive and collaborative administrator who thrives in a fast‑paced clinical environment and is motivated by work that directly supports high‑quality neonatal care.

A regular day will see you

• Coordinate daily administrative operations to support smooth neonatal clinical workflows
• Manage calendars, schedules and communication for nursing, medical and education leaders
• Prepare, maintain and distribute accurate clinical documentation and records
• Organise meeting logistics, including agendas, minutes and follow‑up actions
• Maintain efficient filing, data entry and record‑management systems
• Oversee procurement processes and monitor stock levels for clinical supplies and equipment
• Support recruitment activities, including interview coordination and documentation
• Contribute to quality improvement initiatives and service development projects
• Provide reliable backfill support across neonatal administrative functions
• Use EMR systems to support clinical and administrative processes
• Collaborate with clinical and administrative teams to enhance service efficiency
• Communicate professionally and respectfully with staff, families and external stakeholders

About you

You are a highly capable and detail‑oriented administrator who performs effectively in a busy, purpose‑driven environment. You demonstrate strong organisational skills, sound judgement and the ability to manage multiple priorities while maintaining a consistently high standard of administrative support.

Your communication is clear, professional and well‑considered, enabling you to collaborate effectively with both clinical and administrative teams. You manage sensitive information with discretion, respond confidently to changing operational needs and proactively identify opportunities to enhance processes and service delivery.

Your reliability, efficiency and commitment to excellence make you a valued contributor to the delivery of high‑quality neonatal care.

You will bring

• Relevant administration training or equivalent experience, demonstrating strong administrative foundations
• Experience supporting a wide range of administrative tasks in busy or complex environments
• Excellent communication and interpersonal skills, with the ability to engage professionally and empathetically
• Confidence working with people from diverse cultural, linguistic and social backgrounds
• High computer literacy, including Microsoft Office, Outlook, Teams, WebEx and digital databases
• Strong attention to detail and accuracy in documentation, data entry and record‑keeping
• Effective time‑management skills, with the ability to prioritise and meet deadlines
• Sound problem‑solving skills and the ability to implement practical solutions
• Proven ability to manage multiple tasks without compromising quality
• A flexible, proactive and ‘can‑do’ approach, with a willingness to support team needs
• Alignment with the Women’s values and a commitment to a positive, respectful workplace.

Our benefits

At the Women’s you will enjoy a culture that is collaborative, supportive and passionate about learning.  We have a strong sense of purpose and engage in meaningful work every day.  We offer our people a range of rewarding benefits, including:

• Up to $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
• A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
• Public transport options at our doorstep and end of trip facilities for cyclists
• Onsite post office, eateries, retail stores and library services
• Breastfeeding and pumping rooms, and a range of daycare centres nearby
• Mentoring, learning and career development opportunities
• Five weeks annual leave, 17.5% leave loading, monthly ADO’s and purchased leave

Inclusion and belonging

The Women’s celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community.  We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander.  We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters.  We are proudly Breastfeeding Association accredited.

Join us!

If you feel this role is right for you, we warmly invite you to apply and encourage your early application.  All appointments are made subject to a satisfactory Nationally Coordinated Criminal History Check (NCCHC) and a valid Working with Children Check.  Clinical staff are required to be vaccinated against, or demonstrate immunity to, COVID-19, influenza, and a range of other diseases.

Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, or if you require an accessible copy of the position description, you are most welcome to reach out to the contact person listed.  We acknowledge that not all applicants will meet the full list of selection criteria outlined, and wherever possible we will consider applications where relevant experience can apply.

For more information, please view the Position Description for this role. 

For a confidential discussion, please contact Emma Pert on  on (03) 8345 2676 or Emma.Pert@thewomens.org.au or Emma Saviane on (03) 8345 2675 or emma.saviane@thewomens.org.au

Application closing date: 17th of March, 2026