• Full time (1FTE), ongoing role 
• Carlton location with flexible, hybrid working arrangement
• $123,609 - $136,203 (pro-rata for part time) + salary packaging + super + 5 weeks annual leave 

The Royal Women’s Hospital is one of Australia’s oldest and most distinguished tertiary hospitals dedicated to improving the health and wellbeing of women and newborns, offering specialised services within maternity, neonatal and women’s health.  Our goal is to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and consumers.

About the team

Health Information Services (HIS) at the Women's covers a range of services including Electronic Medical Record (EMR) support, clinical coding, statutory reporting and data integrity, medical enquiries/release of information (ROI) requests, retrieval of historic medical record for research, and medical transcription (outpatient service).

About the role

As an Manager Health Information Services, you will be responsible for guiding the strategic direction and optimising the operational performance of Health Information Services, ensuring the delivery of high-quality, customer-centric services. In addition, this position serves as the organization's designated Privacy Officer

A regular day will see you:

• Lead and support your HIS team, providing guidance, resolving challenges, and fostering a culture of continuous improvement and service excellence.
• Fulfill your responsibilities as the organization’s Privacy Officer, which includes overseeing privacy compliance, leading data breach response efforts, and ensuring all regulatory reporting obligations are met.
• Collaborate with Informatics portfolio to support revenue optimization initiatives, working closely with finance and clinical departments to ensure accurate and timely data capture and coding practices.
• Attend meetings with internal stakeholders to align HIS strategies with broader organizational goals and explore opportunities to enhance service delivery through innovation and technology.
• Deliver high-quality, customer-focused health information services while safeguarding data privacy and driving operational performance.
• Support revenue optimisation activities through the Data and Coding teams and collaborating with other partners

About you

You’ll bring with you:

• You'll hold a Bachelor’s degree in Health Information Management or equivalent and you’ll be eligible for full membership of the Health Information Management Association of Australia (HIMAA).
• Minimum of five years’ experience in health information or similar service
• At least two years’ experience in a senior management role
• In-depth knowledge of contemporary Health Information Management (HIM) practices, including relevant legislation, policy and health funding
• Strong organisational, communication, leadership, and negotiation skills, along with excellent interpersonal and presentation abilities.
• Proven experience with performance frameworks, health funding models and related data collections and solid understanding of health information legislation, medical record management, and privacy regulations.
• Prior experience as a Privacy Officer
• Strong leadership experience in managing teams within a multi-functional department.

Our benefits

At the Women’s you will enjoy a culture that is collaborative, supportive and passionate about learning.  We have a strong sense of purpose and engage in meaningful work every day.  We offer our people a range of rewarding benefits, including:

• Up to $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
• A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
• Public transport options at our doorstep and end of trip facilities for cyclists
• Mentoring, learning and career development opportunities
• Five weeks annual leave, monthly ADO’s (for full time) and purchased leave options
• Flexible, hybrid working arrangements
• Inclusion and belonging

Inclusion and belonging

The Women’s celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community.  We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander.  We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters.  We are proudly Breastfeeding Association accredited.

Join us!

If you feel this role is right for you we warmly invite you to apply and encourage your early application.  All appointments are made subject to a satisfactory Nationally Coordinated Criminal History Check (NCCHC) and a valid Working with Children Check.  Clinical staff are required to be vaccinated against, or demonstrate immunity to, COVID-19, influenza, and a range of other diseases.

Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, or if you require an accessible copy of the position description, you are most welcome to reach out to the contact person listed.  We acknowledge that not all applicants will meet the full list of selection criteria outlined, and wherever possible we will consider applications where relevant experience can apply.

For more information, please view the Position Description for this role.

For a confidential discussion, please Sofie Karamzalis on (03) 8345 2836 or Sofie.Karamzalis@thewomens.org.au

Application closing date: 23 July 2025