• Part time (0.4 FTE), fixed term until 30/6/26 role
• Parkville location, with multiple public transport options available
• $60,782 - $64,610 (pro-rata for part time) + salary packaging + super + 5 weeks annual leave

About the team

The Women’s is excited to offer a Public Fertility Services (PFS) for Victorians. Building on decades of leadership in fertility care, in 2022 we successfully secured funding to establish Australia’s first fully PFS designed to provide comprehensive person-centered fertility care to eligible patients. The focus of PFS is to offer high-quality, safe and value-based care that is inclusive and culturally safe and improves access to fertility services for those who are currently underserviced by the private sector. This includes single people, Aboriginal Victorians, LGBTIQ+ Victorians, people with a disability, people from culturally and linguistically diverse communities, people from regional / rural communities and people living on low incomes.

About the role

As an Administration Officer you will provide excellent customer service and quality, effective and efficient administration services to the Department. As a member of the Reproductive Services team, you will provide front reception, nursing office and satellite booking office assistance according to a rotating roster. Even while rostered to a particular area, you may be asked to assist other team members as workload varies, to provide an efficient service to Reproductive Services.

A regular day will see you:

• Assist in daily clinic operations including checking patients in and out.
• Book and schedule patient’s IVF procedures
• Assist the nursing department with general clerical duties and perform other clerical duties as assigned

• Demonstrate excellent interpersonal skills and communicate well with patients and their significant others, colleagues, medical staff and ancillary staff, ensuring a high commitment to customer service

About you

You’ll bring with you:

• Working knowledge of EPIC, iPM and CLARA programs
• Excellent written and verbal communication skills
• To be able to work independently and as part of a team
• Computer literacy

Our benefits

On offer is a range of rewarding benefits, including:

• Up to $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
• A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
• Public transport options at our doorstep and end of trip facilities for cyclists
• Onsite post office, eateries, retail stores and library services
• Breastfeeding and pumping rooms, and a range of daycare centres nearby
• Mentoring, learning and career development opportunities
• Five weeks annual leave, 17.5% leave loading and purchased leave

Inclusion and belonging

The Women’s celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community.  We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander.  We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters.  We are proudly Breastfeeding Association accredited.

Apply now!

If you feel this role is right for you we warmly invite you to apply, and encourage your early application.  All appointments are made subject to a satisfactory Nationally Coordinated Criminal History Check (NCCHC) and a valid Working with Children Check.  Clinical staff are required to be vaccinated against, or demonstrate immunity to, COVID-19, influenza, and a range of other diseases. 

Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, or if you require an accessible copy of the position description, you are most welcome to reach out to the contact person listed.  We acknowledge that not all applicants will meet the full list of selection criteria outlined, and wherever possible we will consider applications where relevant experience can apply.

For more information, please view the  Position Description for this role.

For a confidential discussion, please contact Nicholas Vuong on (03) 8345 3222 or Nicholas.vuong@thewomens.org.au.

Application closing date: 2 December 2025